We’re here for you 6 days a week, Monday to Saturday. Please call us during business hours to schedule an appointment or book online.
For after-hours care, please contact the Oberon District Hospital on (02) 6336 6700. In the event of a medical emergency, please call 000 immediately.
If you consent to receiving SMS reminders you will receive an SMS reminder. If you cannot keep your appointment, please notify reception as soon as possible so we can offer the slot to another patient.
All new patients require a long consultation for the first appointment.
If you feel you need a longer consultation time with your doctor please feel free to advise the reception staff at time of making the appointment.
We understand that unplanned issues can arise, and you may need to cancel an appointment. Should this occur, we respectfully ask that the scheduled appointments be cancelled at least 24 hours in advance.
Bulk billing applies to all patients who hold a valid Medicare card on all eligible item numbers as set out by Medicare. Please note some Medicals are NOT covered by Medicare and will attract a fee. Please speak with our friendly reception team for further information.
If you have symptoms of COVID-19, have recently been tested, or have travelled interstate or overseas, please call us instead of attending the practice. Phone consultations can be arranged.
Oberon Medical Centre ( OMC ) are constantly striving to improve the quality and standard of service. We value your input and any suggestions you may have that could assist your doctor in enhancing their service which they provide to you. If you have any suggestions, please do not hesitate in using the suggestion box or speak to your doctor directly or our Practice Manager.
Your medical record is a confidential document. It is the policy of your doctor that your personal health information is managed in a secure manner at all times and your information is only available to authorized personnel. To read our disclaimer and privacy statement please click here.
If you are grieved by any decision with respect to the Privacy Policy of your doctor or the Access to Medical Records Policy, please contact the Office of the Australian Information Commissioner – 1300 363 992.
If you wish to make a formal complaint on the medical treatment you have received. It is important for you to note that you must attempt to address your issue with your doctor in the first instance. If this fails, please contact:
The Healthcare Complaints Unit
Locked Bag 18
Strawberry Hills 2012
PH: (02) 9219 7444
